Masters Pencils & Erasers Masters

Quick Shipping and Professional Packaging

Due to our longstanding partnership with UPS FedEx DHL as well as other top international carriers, we are able to provide a range of shipping options. Our warehouse staff are highly trained and will pack the goods according to our precise and exact specifications. Before they are shipped, your goods will be thoroughly examined and secured. We deliver to hundreds of thousands of customers every day in different countries. This demonstrates our dedication to become the biggest online retailer in the world. Both Europe and the USA have distribution and warehouse centers.

Note: Orders that contain more than one item are assigned a processing time depending on the item.

Prior to shipping, we examine the items ordered thoroughly before sending the items. The majority of orders will be shipped within 48 hours. The delivery time should be between 3 and 7 working days.

Returns

We are not able to manage the stock at our warehouse or factory. The stock levels may fluctuate at any given time. It's possible that the stocks could be depleted after the order has been made.

Our policy is valid for 30 days. Unfortunately, if the 30 days have elapsed after you bought your item, we will not be able to provide a refund or exchange.

In order for your item to be returned it must be in its original packaging, unopened and in the same state as you received it in. The item must be returned in its original packaging.